Collection of InformationWhen you visit our Website we may collect information regarding your visit from your computer. Such information helps us to determine information about how you found our Website, the date that you visited our Website and search engines that may have led you to our Website. We collect this information in order to continually improve and enhance the functionality of www.alatus.com.
Generally, you may provide us with two types of information, Personal Information, and Website Usage Information, both of which are discussed in greater detail below.
Personal Information You Choose to ProvideIn order to make your visits to our Website as enjoyable as possible, we may ask you for Personal Information. Personal Information includes, for example, your name and email address, both of which you are asked to provide when registering with Alatus. Below is a description of some of the ways that you may provide Personal Information to us, as well as further details on how we may use such Personal Information.
Sign-Up Information and ProfileYou provide us with Personal Information, such as your name and email address, when you register and create an account with the Website. You may also choose to provide additional information to complete your profile.
Contact Us/FeedbackIf you email us we may ask you for information such as your name and email address so we can respond to your questions and comments. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our response to you.
Questionnaires and SurveysWe may occasionally ask users of our Website to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us better serve you and improve the usefulness of Alatus. In requesting your participation in these surveys we may ask you to provide your name and email address to us.
Website Usage Information
CookiesWe may use “cookies” on or in connection with our Website to maintain information about you. A cookie is a very small text document, which often includes an anonymous unique identifier. Alatus employs the use of both “session” cookies and “persistent” cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser.
When you visit our Website, our computer may ask your computer for permission to employ the use of a session or persistent cookie. Our Website will then send a cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits our Website to access the cookies it has already sent to you and not the cookies sent to you by other websites.
Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, our Website or certain areas or features of our Website.
Clear GIFsWe may also use “Clear GIFs” (aka “web beacons” or “pixel tags”) or similar technologies in our Website and/or in our communications with you. A Clear GIF is typically a one-pixel, transparent image located on a web page or in an e-mail or other type of message, which helps us to verify an individual’s viewing or receipt of a web page or message. Clear GIFs allow us to know whether you have viewed a web page prior to visiting our Website and may enable us to relate such information to other information, including your Personal Information. We use information provided from Clear GIFs to enable more accurate reporting, improve the effectiveness of our marketing, and make Alatus better for our users.
IP Address and Clickstream DataOur servers automatically collect data about your Internet Protocol address when you visit us. When you request pages from our Website, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (e.g., another website or a search engine); the pages you visit on this Website; the website you visit after this Website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral website; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our servers and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. We may also link this information with Personal Information.
Any or all of the above-described activities related to Website Usage Information may be performed on our behalf by our third-party service providers. (See Sharing Information with Third Parties section below).
Rights to Opt In/Opt Out
You have the right to “opt in” and/or “opt out” of certain of our uses of your Personal Information. For example, if you are prompted to provide Personal Information on this Website or in connection with our communications to you, you may have the opportunity to elect whether you would like to receive such correspondence from us. You may opt out of Alatus’s promotional e-mails by clicking on the opt-out or “unsubscribe” link within the email you receive. You can also make this request by sending an email to firstname.lastname@example.org specifying whether: (i) you would like to opt out of receiving promotional correspondence from Alatus in general, or just via e-mail, postal mail and/or by phone, and/or whether (ii) you would only like to opt out of certain of Alatus’s e-newsletters or correspondence.
Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
Use and Disclosure of Personal InformationWe will use your Personal Information to respond to your requests and to provide you with our product and service offerings. We may match information collected from you through different means or at different times, including both Personal Information and Website Usage Information, and use such information along with information obtained from other sources, including (without limitation) any of our other websites and third parties. We may send you notices (for example, in the form of emails, mailings, and the like), and otherwise correspond with you, about products, services, companies, events, sponsored by us and others, that we think might interest you. You may opt out of receiving such notices from us by following the instructions in the Rights to Opt In/Opt Out section above.
Sharing Information with Third Parties
Service ProvidersWe may use third-party partners to help us operate and maintain our Website and deliver our products and services. We may also share your Personal Information and Website Usage Information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through this Website or for our business (such as website or database hosting companies, address list hosting companies, communications providers, email service providers, analytics companies, distribution companies, fulfillment companies, credit card processing companies and other similar service providers that use such information on our behalf).
Aggregate StatisticsWe may disclose non-personally identifiable aggregate statistics regarding user behavior as a measure of interest in, and use of, our Website and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports, which do not describe or identify any individual user. Information relating to aggregate statistics may be collected through the use of third-party cookies and other third party tracking devices.
Legally Compelled DisclosuresWe may disclose your Personal Information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with a judicial or court order or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Website, the users of the Website, and/or our Affiliated Parties; or (c) act under circumstances to protect the safety of users of our Website, us, or third parties.
Your Access and Correction RightsYou retain the right to decline to submit Personal Information through Alatus, in which case Alatus may not be able to provide certain services to you. However, if you choose to provide Personal Information to Alatus, we will provide you with the ability to access, correct, update or delete the Personal Information you have provided to this Website by emailing email@example.com. We will respond to your request within 30 days, however, before we are able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and provide other details to help us respond to your request.
Privacy of MinorsThis Website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our Website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on our Website, we will delete the information from our records.
SecurityAlatus uses commercially reasonable and industry standard physical, managerial and technical safeguards to preserve the integrity and security of your Personal Information. We also use Secure Sockets Layer (SSL) encryption to transmit and store sensitive information. While Alatus endeavors to protect the security and integrity of sensitive Personal Information provided to us, due to the inherent open nature of the Internet, we cannot guarantee that information provided to us will be safe from intrusion by others, such as hackers.
If you contact us by email or similar feature on the Website, you should be aware that your transmission might not be secure and that an unaffiliated third party could view information you send by these methods. We are not liable for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that event. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, may notify you by email. You consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you under these circumstances, please email us at firstname.lastname@example.org with the alternative contact information you wish to be used.
1001 Bayhill Drive, Suite 200
San Bruno, CA 94066
Attn: Alatus, LLC